Introduction
Douglas County Basement ("we," "our," or "us") operates the website douglascountybasement.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our contact forms.
Information We Collect
Personal Information
When you submit a contact form or request a quote, we may collect:
- Name
- Phone number
- Email address
- Location/area
- Project details and messages you provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Provide customer service
- Improve our website and services
- Send follow-up communications about your project
- Analyze website usage and performance
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (e.g., email services)
- Professional advisors (attorneys, accountants) as needed
- Law enforcement when required by law
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Analytics
We may use third-party analytics services (such as Google Analytics and Microsoft Clarity) to understand how visitors use our site. These services may collect information about your visits to our site and other websites.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Children's Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Phone: (720) 819-5667